Welcome to Ralph Hosier Engineering Ltd. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use. Additionally, there are specific terms and conditions for bespoke projects that are detailed below. If you have any questions, then please contact us and we’ll explain what it all means.

Website Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Ralph Hosier Engineering Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Ralph Hosier Engineering Ltd’ or ‘RHEL’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Old Bank Chambers 582-586 Kingsbury Road, Erdington, Birmingham, B24 9ND. Our company registration number is 03397072, registered in England & Wales. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  2. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: [insert list of information].
  3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  6. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  7. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  8. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  9. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Terms of Business for Modified Vehicles
  1. Terms: Ralph Hosier Engineering Ltd [or ‘RHEL’ or ‘us’ or ‘we’] agrees to undertake the project, as defined in the Project Specification Document, under the following terms.
  2. Timing: All estimates given before project commencement are subject to change due to the experimental nature of the projects and the considerable level of unknowns. The customer undertakes not to penalise RHEL for changes in delivery date for this reason.
  3. Costs: Due to the experimental nature of the projects the estimated costs given before project commencement are subject to change. Any substantial changes will be discussed with the customer before inuring such costs. If the customer elects not to proceed due to a change in costs then work up to that point and other costs incurred become payable in line with section 10 below.
  4. Warranty: Substantially modified vehicles cannot be warranted unless a full test and development program is part of the agreed project costs. Substantially modified vehicles may be released to the customer without such testing and development at the customers’ request; in such cases, the customer accepts full liability for the use of the vehicle and any subsequent losses. Vehicles and other products are created for the requested use only and no warranty is given for use outside this specification. No warranty is given unless explicitly stated in the Project Specification Document. Where warrantee is given and if a component fails in use, during reasonable use, RHEL will undertake repairs or modification as required as long as the vehicle is delivered to RHEL premises.
  5. Payment: Payment is due within 14 days of the invoice date unless explicitly stated otherwise on the invoice. This is the invoice due date.
    In all cases, the deposit must be received before work, other than initial assessment, can start. Final payment will be invoiced on project completion. The product will not be released to the customer until final payment is received, unless RHEL decides otherwise.
  6. Late payment: In accordance with the late payment legislation, we are entitled to and reserve the right to claim compensation for debt recovery costs from you, ranging from £40 to £100, depending on the amount overdue. We further reserve the right to claim statutory interest on overdue invoices at the rate of 8% p.a. plus Bank of England base rate for business to business transactions. Failure to pay by the due date will incur interest charged per week overdue.
  7. Title: All products and works remain property of RHEL until full payment has been received. If the customer does not pay within six months of the due date then any customer-owned vehicles or components are considered abandoned and full title for said vehicles or parts transfers to RHEL which may dispose of the vehicles or parts as it sees fit. Any customer-owned parts left at RHEL premises must be collected with the final product.
  8. Storage: If a customer elects to leave vehicles or parts at RHEL and has requested they be stored then storage charges will be applied on a weekly basis and charged monthly. If payment is not received on time then title will transfer to RHEL as stated in section 7 above.
  9. Waste: Waste removal will form part of the project proposal where possible with explicitly stated limits. Waste products falling outside the agreement which belong to the customer must be removed at the customers’ expense. If the customer does not remove such waste products within one week of project completion then RHEL may order appropriate disposal and the costs will be payable by the customer.
  10. Cancellation: If a project is cancelled by the customer after the inception date then the cost of the workshop time slot is still payable, plus any costs incurred so far which includes design and concept work. If the customer wishes to use the workshop time slot for a project of similar cost and duration then only costs incurred so far are payable.
  11. Agreement: By accepting this proposal for the project the customer agrees to these terms. The customer may additionally signal their agreement to these terms by issuing a Purchase Order for the project or by delivering vehicles or goods to RHEL that are intended to be used on the project.

Document Revision V1.1 20/01/2017